Chosen Solution
I may have stepped on it. Not sure. The outer case is broke and the wrist band seems damaged
@bhowdy , Betty Howd , Sorry to here about your watch. I posted a link to Fitbit contact/support, probably best to talk nicely to a rep. there and see if they can hopefully do something for you. Good luck. I hope this helped you out, if so let me know by pressing the helpful button. http://help.fitbit.com/?cu=1
