Chosen Solution
The light gradually faded and now it is essentially nonexistant. I love the pen, but this is my second one and both have have malfunctioned.
I found this about a replacement LED - http://amasci.com/elect/livescribe.html
The livescribe OLED-Display is cheapest cr** - not perfectly sealed, oxygen and especially atmospheric humidity can rapidly degrade the organic light-emitting materials inside. Livecribe has proven :( I got my pen replaced by livescribe (warranty) just to see it fade shortly after the original warranty period expired. You can disassemble the Pen, but i found no replacement for the display so far… I can’t imagine that this is a proprietary part made just and only for livescribe, so somewhere in this world there must be an OEM part. Maybe someone else has an idea?
Buydisplay.com has some small OLED displays that might work. If I find one successfully I’ll post it. If someone finds it first, please post it
Nope. I replaced it first by a Livescribe Echo 3 but this one is worse than the first. This pen degraded alltogether within days and I sent it back. Now I have a Ne Smartpen 2 but I still miss the incredible functionality of my fist Echo. Shame there is no real competition after all these years.
Two points really from my experience and I have had many of the pens as has my wife, one of which has a bearing on the second: 1) don’t let your pen run out of charge and don’t use it at full brightness ( I use mine at 10%), 2) if you buy a used one, beware that it probably is not functioning again if the battery has gone dead - enquire about the screen before purchasing and make sure you can return it if it isn’t. It seems that it is a function of battery and battery type. The new ones that I have purchased and if they fail, Livescribe replaces without question but the supposed BNIB on ebay - beware. I did read a blog where the guy replaced the screen but you realy have to be a electronic engineer and have small hands and good eyesight! I agree, too bad there isn’t more competition as the concept is exceptional for my work.
I also had (and have) this problem with my Pulse Livescribe Pen. The LED doesn’t work anymore. But I practice a kind of workaround. Using the headset, I completely trust on the audio instruction. And using the Record and Start dots, for me it’s a perfect and effective solution for years already. I also know other people do this. Kind regards from the Netherlands, ^JT
Use heat it will light right back up I used a heat gun and it lit up brand new just keep the heat on it no longer then 8 seconds at a time and I suggest you open it and exposed the screen add high temp heet and Bam
To ALL Users of LiveScribe Echo Pen - CRAP el-cheap0 dud pr0duct - which is being SOLD Worldwide at ENORMOUS Retail Prices (USD $150+): There is LEGAL Action which is being investigated by International Attorneys, to REiMBURSE ALL End Users (Customers/Clients) for their LOST TiME and PRODUCTiViTY, trying to RESOLVE the problems and BATTLiNG with USELESS crappy LiveScribe “Customer Support” - which PROLONG the FRUSTRATiON of EXASPERATED and AGGRAVATED People. Please send me any inquiries you have made to Livescribe Inc., Company, to the following e-Mail address: Chris0KenNZ@Gmail.com Please include ALL your correspondence (including any Reference ID) with Livescribe Customer Support in chronological order, as an attachment (Wordpad or Word Document). Thank you. Christopher Kennedy
Same here, what a waist of money…