Chosen Solution
Hello, I just send my broken iPhone 7 to my insurrance SPB. I think it is not reparable as it suffered very bad damages. They are telling me that the support for the Sim Card (where the IMEI is printed) was not with the package i sent although i am 100% sure it was (should have taken pictures). I checked on Internet forums and i saw they use this trick to avoid reparing / remplacing insured phones…. I want to know if i have a way to prove that the phone is the one corresponding to the IMEI i gave them. Let’s suppose the sim card support is not inside the phone ……. How can i find any IMEI / Serial number inside the phone hardware to prove it is the good one ? Thanks in advance for your help. Best Regards
The logic board itself is printed with a QR code that can be scanned by Apple authorized service providers to prove that the logic board matches the housing. This sounds like scam 100%. I would write to them and ask them to scan the QR code and honor the claim or get a letter from your attorney.
It might be on the back of the phone or on the simcard tray, other than that no. you can find it on the Apple ID account page, but what god is that to you, unsure.. good luck! There are several places to check that might show your device’s serial or IMEI/MEID number. Go to your Apple ID account page (appleid.apple.com) in a web browser on your computer. Sign in with the Apple ID that you use on the device that you need the serial or IMEI/MEID of. Scroll down to the section called Devices. To see a device’s serial and IMEI/MEID number, select that device.
