Chosen Solution
Hi, I’ve just replaced my LCD screen assembly, making sure the battery was disconnected while I did this. However, the camera does not work even though the rest of the screen works perfectly. The suppliers for the replacement assembly assured me the camera was tested before it was sold to me. Please help!!
Sadly, you either have a bad connection or have bad display assembly. Here’s a breakdown of the display ribbon cables:
Photo credit: @just1ed www.macplus.sg See if reseating the cable fixes things other wise you’ll need to get a exchange.
While my Mac experience is limited, my first thought would be to check if the device is showing up within their version of Windows’ Device Manager. If it’s in there, the machine should at least be acknowledging that it exists and is connected, if not, the machine is likely not recognizing it as physically connected and I would suspect that if the camera is indeed not defective, then it may have either a loose connection or was not connected correctly again during the recent screen replacement.
Per: https://apple.stackexchange.com/question….
Were the entirety of these steps followed during the screen replacement, especially those related to disconnecting/reconnecting the antenna and cabling leading to the screen? MacBook Pro 13" Touch Bar 2017 Screen Replacement