Chosen Solution
Hello, I have a brother ‘MFC-J4420DW’ printer, since a week or two it is unable to find any SSID/network when I try to set up the Wi-Fi. It was connected and working before but it could not connect the Wi-Fi anymore so I tried the Inst wizard but it never shows any SSID’s anymore for any network. So it can’t be just a problem with my router/network I think. I’ve tried resetting the printer’s network settings but that also did not help. Has anyone had similar problems or has an idea on how to fix this? Thank you!
Hi @jonast , Don’t know the answer but perhaps you could check if the WLAN card is seated securely etc. Here’s the parts reference list for the printer. On p.13 it shows the location of part #16 which is the WLAN card. On p.14 the part number is shown for part #16, LT3808001. If you think that the WLAN card may be faulty, search online using the part number only in the search term of your browser to get results for suppliers of the part. Hopefully a start.
Printer: Brother DCP-L2550DW Router: NETGEAR R7000P Error: Printer can’t find the NETGEAR SSID using Setup Wizard, but could see neighbors SSIDs. Solution: Set Brother Printer Domain Name Server number same as NETGEAR Internet Port DNS number. Run Setup Wizard, SSID is found. Enter network password. Connected. 1. Press ▲ or ▼ to select Network, press OK. 2. Press ▲ or ▼ to select WLAN (for wireless connection), press OK. 3. Press ▲ or ▼ to select TCP/IP, press OK. 4. Press ▲ or ▼ to select DNS Server, press OK. 5. Set DNS number same as NETGEAR Internet Port DNS, press OK 6. Press ▲ or ▼ to select Network, press OK. 7. Press ▲ or ▼ to select WLAN (for wireless connection), press OK. 8. Press ▲ or ▼ to select Setup Wizard 9. SSID should now be found, enter network password. NETGEAR DNS varies depending on configuration and ISP. Once logged into router see, Advanced > Setup > Internet Setup to view DNS
