Chosen Solution
Have a previously functioning Brother HL-L2360DW printer that after plugging into outlet and pressing on button only wifi button is immediately lit, there is no mechanical cycling noise, no characters in LCD display—wifi light does not go off when button pressed, does not power off when power button pressed, none of the other buttons do anything. When unit unplugged then plugged in again, wifi light remains off until power button is depressed. I tried holding power button down then plugging unit in with power button still depressed without any change. I took the unit apart following service manual directions (found on internet), pulled keybutton circuit board, cleaned it as well as the rubber keypad, checked the ribbon cables and reseated them, reassembled without any change. Does anyone have any idea of where to go from here? On ebay I see that there are keybutton circuit boards and other parts, do these symptoms point to one particular problem. I really like this printer and would like to fix and continue to use it. Thank you in advance. Update (01/11/2021) Actually am able to get unit into USERS mode but unable to reset from there. Only way to clear users mode from lcd is to unplug unit. Any one else experience this?
This also happened to me with my 2370 couple of weeks ago . I went trough the menu and did a factory reset and then I had to connect it to my PC through USB and go through the Brother setup software again to reconnect it to my WIFI .
