Chosen Solution

Hello I was using my laptop with no problem since I got it so I tried updating windows and it was stuck on %100 so I restarted my laptop thinking everything would normal ones it’s on but I got the blue screen instead with critical process died stop code , I have tried everything but nothing works resetting,startup repair, uninstall updates nothing works but when I try system restore I have to tick a little box on the disk I’m using but I don’t have a mouse pointer to tick the box, please help me.

How to fix a Blue Screen of Death on a Windows PC Uninstall incompatible software. Run a memory checker. Check for hard drive errors. Remove non-essential peripherals. Replace defective or incompatible expansion cards. Run Setup Diag after a failed Windows update. Perform a clean install. Regards, Will

Hello I will suggest you the following. Use specialized BSOD repair software.Uninstall critical third-party programs.Run SFC.Check all drivers if any driver is outdated update driver.Backup your data and clean install Windows