Chosen Solution

I got new blu vivo air cellphone, but this device can not read the SIM card. So I need help with : 1- what do you guys think is the problem? 2- Do I need to replace the slot (SIM card slot)? 3- This device seems luck from everywhere with no screw. How can I open it. Thanks in advance.

also have the same problem, help please!!!

my phone have no signal and not signal bars any sugestion

I have the same problem as well. And can find absolutely nothing online about how to fix it.

I have the same problem so I call Blu they sent me an email how to do a hard reset….now the phone is total crashed cannot do anything on phone….sucks

Permit me to use the word “beautiful scrap”. I only used mine for a month and it’s dead. The problem is the device stopped detecting SIM. The bigger problem is BLU absolutely lacks solution to the problem. Real sucks!

I received message “can’t read SIM card”. It started happening after I had phone for 16 months, while the phone was sitting on my desk. I turned off phone. Pushed the SIM card out. Re-installed it. Rebooted phone and problem went away. Rebooting alone did not fix problem. To remove SIM card you need a thin wire to push into the hole above the power button to dislodge SIM card.

I have a simmilar probken with a blu life XL. I believe i have an idea what triggered it: i was bit quick enough to stop the phone from optimizing the apps while it was with no internet connection of any kind…

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