Chosen Solution

Heading text bold text* Hit to insert anoth# Hit to insert another list item, and twice in a row to end the list. To get subitems, repeat the bullet character once for each level of indent you want (e.g. ##)bold texter list item, and twice in a row to end the list. To get subitems, repeat the bullet character once for each level of indent you want (e.g. **)

Before doing any other method to fix this issue try soft reset: From the home screen, swipe down from the top of the screen.Tap Settings, and then tap Security and Privacy.Tap Security Wipe, then enter “BlackBerry” in the box provided and tap Delete Data.The device will now be reset back to factory settings. If still issue exits check Blackberry Q10 Manual for more hacks.