Chosen Solution

Just recently purchased a new Vivo 5. had it in my pocket and it fell to the floor roughly 2 feet. Screen is now black but it turns on. Very disappointed as i had only been running it for a few hours. Not a very robust phone compared to my BB Priv. Will it need to be fixed or will i be able to recover it enough to make it usable?

I’m currently having the same problem it may be an issue with the drivers in the screen display my recommendation would be to just replace the unit

Does anyone find out how to fixed the same problem as you wrote above ??? Please help :(

The only solution to this issue is a full replacement of the screen. The colors, lines, and black blotches are natural when any digital screen is damaged. Some are more durable and don’t have this and others get this by just by pushing on the screen to hard. The simple answer is you have to use a heat gun to heat the adhesive on the phone and use a suction cup plus a thin prying tool to remove the screen. Google or find on youtube on how to replace BLU vivo 5 screens as it will go more in depth and following my simple instructions will damage your phone. Considering how cheap this phone is, I feel it is not worth the cost of replacing just the screen so I would advise to just buy a new and different brand phone.

How to repair grounded phone Vivo v5s?

my vivo v5s fell into washing machine. i already let it dry, replace the battery, replace lcd. Still no display on screen but phone is on. lcd totally black out. Please help me!