Chosen Solution
i was using my macbook for a couple hours doing math homework, and all of a sudden, the screen turned black with a bluish green thick vertical line on the right side of the computer. i tried to restart it and it just showed up with the same screen. i know the computer can turn on it’s just stuck on the one screen.
anyone know what i should do?
You could try PRAM and SMC resets. I doubt those would do much, but it’s worth a shot. Since your computer is only a few months old, you should still be within Apple’s 3 month warranty period. I would take it to an Apple store, they will probably replace it free of charge if they can’t fix it. Taking it apart now would ruin any kind of warranty you would have. To me it looks like a loose display connector, or a chip is coming off the board.
First off I would get your system to an Apple Store or Apple authorized service center. These new series 2016 onward all have an issue with the display ribbon cables failing which I suspect is whats happened here. It should be covered under warranty. But your window of time is slipping! Don’t put this off as this is an expensive repair if you get stuck with it. Once your system is working (at the Apple Store) I agree with Mayer get the extended warranty you should be able to sign up at that point.
Most likely the graphics chip if it didn’t take a fall if it did fall most likely lcd broken you’ll be able to tell if its lcd when the computers off you can look for lines. google the command to boot it in diagnostic mode I believe its command D while the Mac boots up
