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hy I have an issue with a 2018 13” MacBook Pro reporting it needs a new battery Battery condition: replace nowCycle count 2Charge remaining (mAh) 0Full charge capacity (mAh) 5169Amperage (mA) 0Voltage (mV) 4330, Battery is not charging! Does any one know how to solve this ? Is there a way to charge the battery discgnected from the mainboard? Like jump start I think that the battery is under the charging designated voltage and the MacBook does not charge it due to this low voltage. The laptop is new, was not used from 2018! Tried SMC reset and it does not work thank u Update (03/29/2020) i will ask / take it to apple store to see if they can change the battery . the laptop had not been used from 2018 … i have opened it yesterday . checked the logs… and last time this laptop booted was in december 2018 . meaning that it was activated back then so i fear that it has no warranty left. it tought that i can charge it on those + - pins on the battery board.
You’ll need to visit an Apple Store or authorized service center to see if you can get them to fix your system under warranty. I fear the battery has failed due to lack of use. Li-Ion batteries are tricky! They can sustain a charge as long periods of time as long as there is no drain on them. Apple uses a constant drain design for the Touch-ID to work. So storing the system for long periods will exhaust the battery to a point it can’t be workable. Getting to the discreet cells to manually charging the cell with the proper Li-Ion charger is just not practical or safe. The problem here is the battery is sealed so you would need to take the battery fully apart to the point you can’t use it in your system. Your only hope is replacing the battery, If you can’t get it done via Apple under warranty, you’ll need to find an independent who can do it but they will charge you the price of the battery and labor. Here’s the needed part 13” MacBook Pro - Battery (18/19) Apple P/N 020-02497 (Used) and here’s the proper process MacBook Pro 13" Touch Bar Late 2016 Battery Replacement You need the battery I’ve given you as the 16/17 model uses a different cell configuration.
To me it looks like there is a problem with the battery, even though it only has 2 cycles. If the Mac is new, i understand that it’s only has 2 cycles - if it’s used for a period of time, it’s unlikely that the number is correct, or likely that it’s been Sitting permanently to a charger - either way it reports that battery needs replacing and you should do that..:) If the battery is below minimum-voltage, you should be able to get it to charge by having it set to charge for 24 hours.. If it won’t work, I’d replace the battery..:)
hello, how are you you know why it does not charge the battery. The same happens to me. I have reset the battery chip as indicated in apple and nothing. do you know anything else?
