Chosen Solution

Help needed! I know this is a common problem, but I’m looking for a solution. On my iPhone 7, when using the lightning to 3.5mm adapter, the audio keeps cutting out. I am not actually using headphones, I am using a speaker. I thought about trying buying a third party adapter? Any thoughts on this? It’s driving me nuts, so any solutions would be much appreciated. Thanks.

Linking together ‘iPhone 7” and “audio” in the same sentence is a red flag for the classic problem—-iPhone 7/7+ audio ic Master Clock line failure. This is a very common fault and it shares the same underlying biology as the now epidemic iPhone 6+ touch disease.

In the 7/7+ the normal use of the flexy/bendy iPhone pulls and tugs on the logic board since it is screwed down into the housing (as opposed to similar large phones from other manufacturers where the board floats in the housing). Over time, that flexion will cause a weakening/lifting/separation of the C12 pad under the audio ic that controls the master clock function of that chip. The result—- a wide array of individual symptoms of audio-related faults such as:

iPhone 7/7+ audio ic master clock fault symptom list (can be any or all): Grayed out voice memos Callers can’t hear you on calls Audio static Siri can’t hear you Headphones not working Long boot time (3-5 minutes) Hangs at Apple logo Laggy touch when it does boot (with older iOS versions)

Of course you should rule out parts first—-try a new dock and known good headphones. But if the problem persists, then head to your local microsolderer or mail in repair service for the iPhone 7 audio ic solution—-running a microjumper at the C12 pad to strengthen it, then reinstalling your audio ic on top of the jumper.