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Hello, my mom got an ASUS X454LJ Notebook a few months ago. Right from the start it had issues about being slow and freezing for no apparent reason and it has only gotten worse. She’s only using it for Internet browsing, email, MS Office and a bit of youtube so it really shouldn’t be like that! I took a look and it has Win 8.1 64 bits on 2GB RAM so I thought I would try to install Win 7 32 bits to see if performance improved. First of all, could anyone tell me if my reasoning is right? Should a 32 bit OS work faster on this computer than what she has now? Also, the laptop does’t have a touch-screen so the Start Window with all the apps is only confusing her, hence going back to Win 7… what do you think? Now, supposing you agree that Win 7 32 bits is the way to go, I went to ASUS Support page to get the drivers, and I couldn’t find any drivers! Did I just not look in the right place? in that case, would anyone be kind enough to send me a link to the correct page? If Win 7 32 bits is not the answer, then what would you guys suggest to make this thing run smoothly? Thank you very much! Silvia
Hello Silvia How was your day/night, I hope well? First of all I don’t recommend going from a 64-bit OS back to a 32-bit OS. There shouldn’t be any performance difference between them. The 64-Bit version allows for more memory (above 4GB’s) You can read more about the differences between 64-Bit and 32-Bit from Here. The slowness is most likely to do with the amount of free memory that you have free. 2GB of memory is not much even for just website surfing. Windows 8 and even 7 is known to use up to 2GB of memory on idle. So I would recommend a memory upgrade if possible. You can see how much memory your computer is using by following the below guide. Hold down the CRTL and Shift buttons on your keyboard while tapping the ESC key.This should open up the task manager.Click on the More Details button on the bottom of the task manger window.Then click on the Performance tab up the top.Select the memory option on the left.On the bottom right you should see the amount of memory in use. Please post a screen shot of this screen please. This laptop uses a mechanical HDD, which can slow down the computer. The HDD might be quit fragmented. You can fix this by running a free software call Mydefrag. Mydefrag does a much better job than the useless defragger built into windows. You can download MyDefrag from Here. Once you have downloaded and install Mydefrag please run it. Make sure your C: drive is selected down the bottom and then select system disk monthly and then click run. The more yellow you see the more fragmented your HDD is. The longer this task the better. As for your Windows 8 start screen, you can download and install Classic Shell. This will install a start menu like Windows 7 which you can customise even more. Classic Shell can be downloaded from Here. I hope this help? If you still find your laptop is still running slow, please let me know. David My Computer Dude
