Chosen Solution
My company has replaced quite a few 7 and 7 Plus screens lately. 3 of which have come back for a warranty because the touch was lagging. Today, we tested a screen the user was having an issue with and it worked, as did the replacement screen we put on for her satisfaction of having a new screen. Once placed back in her protective Skinit case (pretty basic back-only case) it began acting up intermittently. Out of the case, fine, back in, issues. The other two warranties have not come back to report other issues, but both had similar case and identical issues. Anyone had this experience, or tested the touch function back and forth with and without a case? And if so, what could possibly be causing this issue?
I’m not sure if this is your issue, but according to a few suppliers I buy screens from there is an industry wide issue with the quality of 7 and 7 plus screens right now. I have experienced this issue as well. About half of mine are coming back and I use a reputable supplier. I get a bad screen from them maybe once every 3 months or more, so to have this many 7 or 7 plus screens only having these issues makes me believe it very well could be an industry wide issue.