Chosen Solution

How do I recover files & photos phone after factory reset?

You can but it would cost you thousands of dollars in advanced data recovery. Unless your phone was backed up to a google account your photos are gone without paying out big money

Hello In settings “back up and restore data”….is where you would go and It should restore almost all of your info… but you would have to have turned on the " back up my data" feature…if you did, set your phone up like in the beginning and Go to settings, touch “back up my data” and It should. However, if you never set it up this is not an option. You will have to start over…this time don’t forget to turn on your “back up my data” feature. Also if you have a memory card in now…check on your memory card. Hope you get it all worked out! AK

Assuming you were using Google Photos app, and you did turned on the ‘backup and sync’ feature for this app, you can simply go to https://photos.google.com and your photos would be there. Alternatively, if you had an SD card in the phone, and were storing photos, a reset would not have wiped the photos there. You would have immediately seen those using the Google Photos app. If neither of these were done, unfortunately, it isn’t possible without thousands of dollars of forensic recovery tools to get back your photos.