Chosen Solution
Hi all, We had a cracked LCD on this model but still had 80-90% working display on the screen. We replaced the LCD, and screen was completely black. Assumed it was defective, so we ordered a replacement and installed.. and again no display. We tested the HDMI display and got a perfect signal… computer is working great. I can believe that we received two defective LCD’s in a row, but I find this highly unlikely. Any other ideas? TYIA
Best advise here is to order the correct part.
My father had the same problem with his Macbook Pro. I fixed it just by turning it on and letting him typ in his password. I believe after that it just fixed itself (it’s been a while since it happened). Maybe try changing the brightness of the screen after logging in. I don’t know if this will work for your clients Macbook but I hope it does.
