Chosen Solution

This is the first time i’m doing this, but i’m gonna need to replace the back cover of my HP pavillion. This is mostly due to a crack that started forming a few months ago and i’m scared the screen might pop off. Is there a guide avalible to help me? I’m also not really sure over tools, so if anyone could give any suggestions, i’ll take them gladly. For specifications, this is the specific model: HP Pavillion x360 Convertible 15-cr0xx. Thank you for your time.

Edit: I wasn’t so specific in my question, so i’ll add some extra details. The part that needs replacing is the back of the LCD screen. Also. this is the best image i can find of the damage

Hi @roshiroshi , If you meant the cover on the back of the display panel, then you may be out of luck. Looking at the maintenance and service guide for the laptop, taken from this webpage the cover is bonded to the display panel. On p.42 it shows how to remove the display assembly and it states that The display assembly is spared only as an entire hinge-up. Display sub components are not spared. If you meant the base enclosure (see p.15 item #22) then the manual will help you to disassemble the laptop so that it can be replaced. The part number is L20812-001. To find suppliers of the part, search online using the part number only.

With these “thin” assembly HP laptops the LCD assembly isn’t impossible to service piecemeal, but they aren’t for the faint of heart a lot of the time as servicing the thin assemblies is not as easy as the ones with a LCD bezel. Yours is one of the harder ones to service, sadly. BEFORE YOU OPEN THIS, MAKE SURE YOU CAN AFFORD TO REPLACE THE ASSEMBLY AS A UNIT IF YOU BREAK IT. Usually the place to start on these to see is to remove the LCD assembly, and then the lower trim and see if you can find any Command like tabs - that’s usually where they hide to start. Once you do that, you can usually release the display+digitizer assembly. Once it’s released, you’ll be able to replace the back* panel, but you’ll also need to find equivalent adhesive, or one that can be removed easily especially if it lacks the Command tab. However, odds are low since even the HP service manual says direct bonded. *You may need to buy this used, as these HP Touch assemblies are often sold as a complete unit only. However, it’s usually not impossible - just harder then the entire thing.

Hi! @roshiroshi If it’s your first time, don’t panic, it’s easy, you just have to be careful. I have listed some general steps you must follow to be successful.

  1. Find and download the service manual from the WEB. Using the model number of your computer and follow the instructions and recommendations in the order that is in the manual without shortcuts or skipping steps. The manual of your computer is (Verify that it correct) http://h10032.www1.hp.com/ctg/Manual/c05…
  2. Avoid static when working with computers. You can buy a bra for this or just touch some metal from time to time to discharge the static. Always, Always disconnect the equipment from the electricity and remove the battery.
  3. A good practice is to draw squares on a paper with numbers or letters to place in order the screws and pieces that you remove. Then at the end reverse the process for assembling the computer back. You can take picture with you cellphone too to remember how the pieces were placed (don’t trust in your memory). Believe me by doing this you will avoid a lot of headaches.
  4. Read and rehearse what you are going to do, take your time, do not despair, do not force any part, look for a way to make it easy. Make sure you have all the tools recommended in the manual on hand before starting. Don’t panic usually only a pair of small screwdrivers is enough.
  5. Good Luck!!!